Roadside Assistance Myths Debunked: What You Really Need to Know

Roadside Assistance Myths Debunked: What You Really Need to Know

April 22nd, 2025 Alva Emeni 7 min min read

We’ve all seen it happen. You're driving down a quiet street in Jacksonville, Florida, maybe on your way to work or coming back from a weekend at the beach, when your car sputters and stops. Maybe it’s a flat tire, a dead battery, or—worst of all—you locked your keys in the car while it’s still running. This is when most people start thinking about roadside assistance. But despite how common these situations are, there are still tons of myths floating around about what roadside assistance actually does and doesn’t cover.

At AvA Autoline, we’ve heard just about every roadside rumor out there. And today, we’re here to set the record straight. We’ll walk you through the most common myths about roadside assistance and explain how our local, reliable service can keep you covered when life on the road doesn’t go as planned.

Let’s dive into the truth behind the myths.

Myth #1: Roadside Assistance is Only for Major Emergencies

One of the biggest misconceptions is that roadside assistance is only meant for catastrophic breakdowns or car accidents. The reality? Roadside assistance is designed to help with the everyday inconveniences that can leave you stranded—no dramatic crashes required.

Whether you’ve got a dead battery in your driveway or a flat tire on the way to a meeting, AvA Autoline is ready to jump in. Our services include:

  • Battery Replacement
  • Car Lockout Assistance
  • Tire Replacement
  • Fuel Delivery

No massive emergency needed—just real-life, everyday help, when and where you need it.

Myth #2: All Roadside Assistance Services Are the Same

It’s tempting to assume that all roadside assistance companies offer identical services. But like most things in life, you get what you pay for.

At AvA Autoline, we pride ourselves on delivering fast, personalized, and local service in the Jacksonville area. Unlike big national brands that often leave you waiting for hours, we’re based right here in your neighborhood. That means quicker response times and better knowledge of local roads, which can be a game-changer when you're stuck on the side of the road under Florida’s summer sun.

Plus, we don’t just show up—we show up with exactly what you need, whether it’s a brand-new battery or a tank of gas to get you moving again.

Myth #3: Roadside Assistance Takes Forever to Arrive

We get it. Nobody wants to be stuck waiting by their car with no idea when help is coming. But the idea that roadside assistance always means a long wait is flat-out wrong—especially when you’re working with a local company like AvA Autoline.

Because we operate solely in Jacksonville, Florida, we’re able to respond much faster than nationwide companies juggling requests across multiple states. Our team is already on the road nearby, meaning we can usually get to you in 30 minutes or less.

So the next time you think calling for help means wasting half your day—think again. We’re here to get you moving ASAP.

Myth #4: Roadside Assistance is Too Expensive

Another common myth? That roadside assistance is a luxury only worth it for people with extra money to spend.

But the truth is, roadside help can actually save you money in the long run—especially when you compare it to the cost of towing, emergency locksmiths, or buying a new battery on the fly at a gas station markup.

And with AvA Autoline, you don’t need a monthly membership or long-term commitment. Our affordable, pay-as-you-go services mean you only pay when you need us. No hidden fees. No surprise charges. Just reliable help at a price that makes sense.

Myth #5: You Can Only Get Roadside Help if You’re on the Highway

It’s a common belief that roadside assistance is just for highway breakdowns. But in reality, your car doesn’t need to be stranded on I-95 for us to help you out.

We respond to calls from homes, driveways, parking lots, offices, and yes—even the beach. Wherever your car gives you trouble in Jacksonville, we’ll be there. Locked your keys in your car at Publix? Ran out of gas on your way to your kid’s soccer game? We’ve got you.

If your wheels are stuck, we’ll find you—no matter where.

Myth #6: You’ll Always Need a Tow

A lot of people think that if their car breaks down, it means an expensive tow is inevitable. But most roadside assistance issues don’t actually require a tow truck at all.

With AvA Autoline, our goal is to get you back on the road—not onto a flatbed. Need a battery replaced? We’ll do it on the spot. Got a flat tire? We’ll swap it out with your spare. Locked out? We’ll get your door open without any damage.

Towing is the last resort, not the first response. And in many cases, we can get you back on the move within minutes.

Myth #7: You Don’t Need Roadside Assistance if You Drive a New Car

This one catches a lot of people off guard. Just because your car is newer doesn’t mean you’re immune to trouble.

In fact, modern cars come with their own set of problems, especially when it comes to advanced electronic systems, push-button ignitions, and anti-theft features. If your battery dies or your key fob malfunctions, it’s not always a quick fix.

And let’s be honest—flat tires, lockouts, and empty tanks don’t discriminate by vehicle age. Whether your car is two months old or ten years old, you can still find yourself in need of a hand.

That’s where AvA Autoline shines—we help any car, any time, no matter what year is on the title.

Myth #8: Roadside Assistance Will Damage Your Vehicle

We’ve heard this one more times than we can count. But the idea that roadside techs are rough with vehicles or likely to cause damage is outdated and just plain false.

At AvA Autoline, our team is trained, certified, and experienced, with a deep understanding of all types of vehicles. Whether it’s delicately unlocking your car door without scratching the paint, or installing a battery without disturbing your onboard computer, we treat your car like it’s our own.

Your vehicle’s safety is always our top priority, and we go the extra mile to ensure every service is done with precision and care.

The Truth About Roadside Assistance? It’s About Peace of Mind.

Life on the road is unpredictable. No one plans to get a flat tire or run out of gas—but it happens. And when it does, you shouldn’t be stuck wondering who to call, or how long you’ll wait, or whether your car will be safe.

That’s why having a reliable roadside assistance partner is so important. And if you're in Jacksonville, that partner should be AvA Autoline.

We’re not a big-box service with anonymous operators and slow response times. We’re your neighbors. We know the roads, we know the challenges, and most importantly, we know how to get you back behind the wheel quickly and safely.

Final Thoughts

Roadside assistance shouldn’t be surrounded by confusion or outdated myths. Whether you're worried about the cost, the response time, or the value of the service, we hope this blog helped clear the air.

At AvA Autoline, we’re committed to being Jacksonville’s trusted go-to for fast, honest, and dependable roadside assistance. So the next time life throws you a curveball on the road, remember:

  • We’re local.
  • We’re quick.
  • We’re affordable.
  • And we’ve got your back—24/7.

Visit us online at 904avaautoline.com or give us a call at +1 904-300-6867 when you need real help, real fast.

Because getting stuck is stressful—but getting help shouldn’t be.

Tags: roadside assistance Jacksonville FL car lockout service tire change service mobile battery replacement fuel delivery Jacksonville AvA Autoline roadside help